Refund policy
Returns
- All orders must be returned unopened in the original packaging.
- All returns/exchanges must be made within 14 days of recorded receipt.
- Exchanges are available for products of an equal value. For exchanges of products with a lesser value, customers will be offered store credit.
Customers will be responsible for the shipping and handling costs of their return/exchange, therefore we strongly advise sending parcels through a tracked courier service, since we will not be liable for any lost items.
Cancellations
Orders may be cancelled provided that they have not yet been dispatched. If you would like to cancel your order please contact us via email at shopschsupport@gmail.com. Please do this as soon as possible in order to ensure your cancellation is successful.